1   Who are we and how can you reach us?

You can contact us, CooperVision Limited, with its head office at Delta Park, Concorde Way, Segensworth North, Fareham, Hampshire, PO15 5RL, UK, by e-mail: dpo@coopervision.com or by mail at the above address.

This Cookie Notice applies to our website accessible at coopervision.co.uk and the corresponding subpages. With this Cookie Notice, we will explain which cookies and similar technologies are used to store or access information on your terminal device. The mere storage and access of information is also associated with processing activities, which may also relate to your personal data. For information on the processing of your personal data, please visit our Privacy Notice, which contains detailed information on the processing activities and in particular your rights as a data subject.

Please feel free to use the contact details above to approach us directly with any questions you may have.

2   What are Cookies?

Cookies are small text files that a webserver sends to the browser of your terminal device when you visit a website. Depending on the settings, in addition to these cookies, similar technologies are also integrated on our websites (hereinafter uniformly referred to as “Cookies”). Cookies usually contain a unique identifier and are initially used to ensure the operation of the website (“Strictly Necessary Cookies”). These Strictly Necessary Cookies are always activated and may be used without your consent.

In addition, we use Cookies for other purposes only with your consent. For instance, such Cookies are used to analyze your interests and enable us to provide you with a personalized online experience by showing you appropriate content based on your presumed interests.

With regard to the storage period, the following distinction applies: So-called Session Cookies are only stored for the duration of a single browser session and are deleted as soon as you close your browser while so-called Persistent Cookies remain stored on your terminal device until either you delete them or they are deleted automatically after a specified period. You can delete Cookies from your terminal device at any time, e.g. via your browser settings.

3   What types of Cookies do we use?

In the following, we will provide you with an overview of the different Cookie categories. You can then receive additional information about the individual Cookies via the links in the right-hand column, or by continuing to read this Cookie Notice.

Cookie Category

Purpose

Links to detailed information

Strictly Necessary Cookies

These Cookies are required for the operation and functionality of the website. They make the website technically accessible, secure and usable, providing essential and basic functionalities, such as navigation on the website, authentication for the login area, correct display of the website in your browser and enabling consent management. Without these Cookies, you will not be able to use our website services without disruption.

The following Strictly Necessary Cookies are integrated on our website by our commissioned service providers:

Drupal

OneTrust

Performance Cookies

These Cookies are used for monitoring the website performance and collecting statistical data about our website-usage, such as counting visits and traffic sources. This enables us to measure and improve our website-performance by understanding how most users move around the website, which webpages are most popular or which are least used. For this purpose, we use commissioned service providers, some of which are located outside the EU/EEA.

The following Performance Cookies are integrated on our website by our commissioned service provider:

Google Analytics

Functional Cookies

These Cookies are used to remember your user preferences enabling us to optimize your user experience by personalizing certain services and settings on our website. For example, we can capture your approximate location at postcode level and show you opticians in your area. For this purpose, we use commissioned service providers, some of which are located outside the EU/EEA.

The following Functional Cookies are integrated on our website by our commissioned service providers:

Where2GetIt

Emplify

CloudFoundry

Targeting Cookies

These Cookies are used to understand how you use and move around our website and enable us to build a profile of your interests. This information then allows us to direct and customize advertising and website content according to your preferences, e.g. by displaying ads that are relevant to you and blocking irrelevant or redundant ads. For this purpose, we use commissioned service providers, some of which are located outside the EU/EEA.

The following Targeting Cookies are integrated on our website by our commissioned service providers:

Google Analytics

4   How can I control the use of Cookies or delete them?

Strictly Necessary Cookies are always active and storing and accessing such Cookie information is not dependent on your consent. Performance, Functional and Targeting Cookies will only be dropped and accessed upon retrieval of your explicit consent.

You can change your Cookie and Privacy preferences for our website or withdraw your consent with effect for the future at any time by clicking on the following link:

Manage settings or withdraw consent

In addition, you can also delete Cookies yourself at any time via your browser settings.

5   List of Cookies

To make the following information easily accessible, we have summarized the implemented Cookies under an understandable name (usually the commissioned service provider name and an example for a file name) instead of listing all of the individual file names.

5.1   Strictly Necessary Cookies

OneTrust

We use OneTrust Cookies to manage your consent and for Cookie management. These Cookies are required to enable you to select different Cookie categories and to store your Cookie preferences.

Drupal

Drupal Cookies serve our back-end content management system. These Cookies are used to ensure that information you enter is properly retained and embedded forms on the website are displayed correctly. This applies in particular to storage in the login area of the website (Practitioner Site) to enable smooth access to individualized areas.

According to EU Member State laws enacting EU Directive 2002/58/EC on privacy and electronic communication as amended by EU Directive 2009/136/EC, consent is not required for the dropping and accessing of these Strictly Necessary Cookies. The legal basis for the processing of your personal data, which is also included here, is our legitimate interest (Art 6 Para 1 lit f General Data Protection Regulation EU 2016/679 (“GDPR”)). We have an interest in keeping our website technically accessible, secure and usable. You can find more information in our Privacy Notice.

5.2   Performance Cookies

Google Analytics

We use Google Analytics Cookies (e.g. “_gid”, “_ga”) for performance purposes. This service is commissioned by Google Ireland Ltd, based in Ireland. However, your data may also be processed by Google LLC in the United States.

Through the information generated on basis of the Performance Cookies, Google Ireland Ltd can evaluate your use of our website for us and provide us with activity reports and further analysis and evaluation in conjunction with the use of our website.

These Cookies have a storage period of between one minute and two years.

The legal basis for dropping and accessing these Cookies is your explicit consent. Concerning the processing of personal data, your consent also includes the processing of personal data to analyze your interaction with the website and generate performance reports (Art 6 Para 1 lit a GDPR). You can find further information in our Privacy Notice.

5.3   Functional Cookies

Where2GetIt

We use Where2GetIt Cookies (e.g. “Authsite”, “W2GISM”, “Appkey”) to optimize the Find an Optician search. These Cookies are commissioned by the service provider SOCi Inc. based in the United States.

With these Cookies, your exact location cannot be determined. The processing of your location data for the Find an Optician search is limited to your postcode area and is intended to save you from having to enter your location yourself, e.g. by entering a town or postcode.

These Cookies are either Session Cookies or have a storage period of less than one minute.

Emplify

We use Emplify Cookies (e.g. “IPE_S_[SURVEYID]”, “IPE[SURVEYID]”, “IPE_M_[SURVEYID]”) commissioned by the service provider Emplify Inc, based in the United States.

With these Cookies, we can enhance the user experience dynamically by perceiving the user’s interests.

These Cookies usually have a storage period of 90 days.

CloudFoundry

We use CloudFoundry (myfonts.com) Cookies (e.g. “__cf_bm”) commissioned by the service provider Monotype Imaging Holdings Inc, based in the United States.

With these Cookies, we can enable the use of different fonts on our website and track the user-interaction with the website.

These Cookies have a storage period of 30 minutes.

The legal basis for dropping and accessing these Cookies is your explicit consent. Concerning the processing of personal data, your consent also includes the processing of personal data to analyze your interaction with the website and enable certain website-functionalities (Art 6 Para 1 lit a GDPR). You can find further information in our Privacy Notice.

5.4   Targeting Cookies

Google Analytics

We use Google Analytics Cookies (e.g. “_gat”) for targeting purposes. This service is commissioned by Google Ireland Ltd, based in Ireland. However, your data may also be processed by Google LLC in the United States.

With these Cookies we can measure how users interact with content on the website. With the help of this information on user-behaviour, we can draw conclusions about the interests of users, which are used for marketing purposes, e.g. by displaying personalized advertising.

These Cookies have a storage period of between one minute and two years.

The legal basis for dropping and accessing these Cookies is your explicit consent . Concerning the processing of personal data, your consent also includes the processing of personal data to analyze your interests and to create a marketing profile (Art 6 Para 1 lit a GDPR). You can find further information in our Privacy Notice.

6   Contact for information on data transfers to third countries outside the EU/EEA

Where the list above indicates that we use commissioned service providers located outside the EU/EEA, an appropriate level of data protection for the foreign transfer is ensured by means of suitable security measures. As safeguards, we have inter alia assessed on the risks of a transfer and concluded EU standard contractual clauses of the EU Commission within the meaning of Art 46 Para 2 lit c GDPR for the transfer of personal data from EU/EEA countries to service providers outside the EU/EEA.

If you have any questions about these EU standard contractual clauses or if you would like more information about further security measures for the transfer of data to countries outside the EU/EEA, please feel free to contact us at dpo@coopervision.com.

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